Shipping policy

Order processing: Orders are fulfilled within 1-5 business days after payment is completed.

Delivery time: Packages typically arrive within 7-14 business days, depending on the customer's country. Items ship from various locations (e.g., US, Europe, China, Australia), and international delivery times aren't guaranteed due to differences in customs clearance. Delays can occur due to factors outside the store's control, such as customs, weather, or flights.

Carriers: Mainly UPS, USPS, and LaserShip in the US; carriers vary by location for other countries.

Shipping cost: Free shipping on all orders.

Address changes / cancellations: Must be requested immediately after placing the order by emailing creamygo.support@gmail.com — once the order has shipped, the address can no longer be changed and the order can't be canceled.